WWATU by India-Shine
WATU by India-Shine

Your team's WhatsApp,
run like a real business.

WATU turns a single WhatsApp number into a shared inbox, a sales pipeline, and an automation engine, so your whole team works from one place and every customer gets a real answer, fast.

Automations
Build workflows that react to WhatsApp events automatically.
+ Create Automation
Welcome Message
Auto-reply to first-time contacts with a greeting.
First Message from Contact
Lead Qualifier
Ask qualification questions to filter inbound leads.
Keyword Match
Follow-up Reminder
Send a nudge if a contact has not replied within 24 hours.
New Message
0
Shared inbox for the whole team
0
Conversations lost between teammates
24/7
Automations working for you
Team members, one number

WhatsApp works. Managing it as a team doesn't.

Most businesses that grow past one person on WhatsApp hit the same wall.

The problem

One phone, one inbox, no visibility

  • Everyone shares one login, or worse, one phone gets passed around.
  • There's no record of who replied to what, or when a lead went cold.
  • Follow-ups get missed because nothing tracks where a conversation is in your sales process.
  • Sending updates to hundreds of customers means manually forwarding messages one by one.
Our approach

Treat WhatsApp like the primary channel it already is

  • A real shared inbox with assignment, internal notes, and full history.
  • Pipelines and contact records that update from the conversation itself.
  • Approved-template broadcasts to segmented audiences, tracked end to end.
  • A visual automation builder so replies, tags, and hand-offs happen without a human typing the same thing twice.

Everything your team needs

Six systems that work off the same conversation, the same contact, the same source of truth.

One inbox, your whole team

Every WhatsApp conversation lands in one place, visible to your whole team. Assign a chat to the right person, leave an internal note only your team can see, and never lose a thread because someone was offline.

Explore inbox
Inbox
Contacts
Pipelines
Hi, I'd like to know about pricing.
Sure! Sending our plans now.
Aisha

WhatsApp is already your most-used channel. It's time your CRM treated it that way.

How it works

From an existing WhatsApp Business number to a working shared inbox, in three steps.

1

Connect your number

Link your existing WhatsApp number in a few clicks, no technical setup required.

2

Invite your team

Add teammates with roles (admin, agent, or viewer) and everyone sees the same shared inbox from day one.

3

Set up your first automation

Build a reply rule, a pipeline stage, or a broadcast segment, and let the system carry the routine work.

Built for teams who live on WhatsApp

Whatever you sell or support, if your customers reach you on WhatsApp, WATU fits how your team already works.

E-commerce & D2C

Answer product questions, recover abandoned carts, and send order updates without leaving the chat.

Real Estate

Qualify leads, share listings, and keep every buyer conversation organized by deal stage.

Financial Services

Route inquiries to the right agent, automate KYC follow-ups, and keep a clean record of every conversation.

Healthcare & Clinics

Confirm appointments, send reminders, and let patients reach you without a phone queue.

Education

Handle admissions questions, share updates with parents, and follow up on enrollments automatically.

Agencies & Services

Manage every client conversation and handoff in one shared inbox, across your whole team.

Simple pricing, built around your team

No per-message surprises. We price around how your team actually uses WATU, not a rigid tier that never quite fits.

Talk to us about your team

Tell us your team size and how you plan to use WATU on a quick call, and we'll give you a straightforward number, no sales runaround.

Get pricing on a call

Your customers are on WhatsApp. WATU is how you run it like a business.

Every tool your team needs to sell, support, and follow up, built into one place instead of five different apps.

One platform, every problem solved

The inbox, the pipeline, the automations, the broadcasts, the AI agent, all of it is WATU. You don't stitch together five tools. We built the system so your team just works.

Built for your customer, not just your team

Every reply, every follow-up, every broadcast lands where your customer already is, fast and personal, not buried in a queue. WATU exists to make that experience better for them, every single time.

Need help getting started?

Frequently asked

Is this hard to set up?+

No. We walk you through connecting your number, and most teams are live the same day.

Can my whole team use one WhatsApp number?+

Yes, that's the whole point. WATU gives every teammate their own login while all of them work from the same shared inbox on one number.

Is our customer data safe with WATU?+

Yes. Your conversations and customer data are protected end to end, and we never sell your data. See our Privacy Policy for the full detail.

Do I need any technical setup on my side?+

No. WATU is fully managed, you just connect your number and start working, nothing to install or maintain.

How long does setup actually take?+

Most teams are live within a day. Connect your number, invite your team, and you're working from a shared inbox, no weeks-long onboarding.

What happens to our existing WhatsApp number?+

You keep it. Your customers never see a change, and you don't lose your message history or your reputation with them.

Can I try WATU before committing?+

Yes. Book a discovery call and we'll walk through your actual workflow, then set you up with a working inbox so you can see it running on your own number before you decide anything.

What does support actually look like?+

You get a direct line to the team that builds WATU, not a ticket queue. Most issues get a real answer the same day.

Not sure if WATU fits how your team works?

Book a free 30-minute discovery call. We'll walk through your actual WhatsApp workflow and tell you honestly whether WATU solves it.